Colour Crush support
UK delivery
Colour Crush supports UK delivery for customised gifts. Most single-item orders are prepared for dispatch within 2 to 5 business days after design confirmation. Bulk, event, urgent, or highly customised orders may need extra time depending on quantity, courier availability, and artwork approval.
- Use a complete address with city, area, and reachable phone number
- Allow 2 to 5 business days after design confirmation for most single-item dispatches
- Mention date-sensitive gifts before checkout or in your order notes
- Keep WhatsApp or email reachable for artwork and delivery confirmation
Colour Crush support
Where your order is produced
UK orders are printed to order through UK fulfilment suppliers on Printify. Colour Crush Co coordinates your design and order support from Pakistan.
- We confirm custom design details before production.
- Some items in a mixed order may be produced and delivered separately. Contact Colour Crush support with your order number if you need help.
Colour Crush support
Dispatch and arrival are different
Standard estimate: 5-12 business days after design confirmation for most single-item orders. Includes 2-5 business days to prepare and 3-7 for standard transit. Dates depend on the item and destination; ask us before ordering for an event deadline.
- Dispatch means your order is ready to leave; allow transit time after that.
- The estimate starts after custom design confirmation, rather than while artwork or names are still being checked.
- Bulk, complex or separately fulfilled items can take longer. Confirm a birthday or event deadline with support before placing the order.
Colour Crush support
Custom orders need confirmation
Personalised mugs, keychains, pouches, magnets, coasters, calendars, event favours, and corporate gifts may need a quick confirmation step before printing.
- Send clear photos or artwork where needed
- Check name spellings, dates, quotes, and colour preferences
- Share the deadline early for birthdays, events, or bulk orders
Colour Crush support
Packing and dispatch
We pack printed gifts with care so they are ready for courier handling. Fragile or printed products are checked before dispatch when customisation is involved.
- Mugs, coasters, magnets, and gift items are packed for transit
- Bulk gifts may need extra coordination before dispatch
- Delivery updates are easier when contact details are correct
Colour Crush support
Delivery support
If your parcel needs delivery clarification, contact us with your order details. We can help check the order status and guide the next step.
- Use your order email or order number when asking for help
- Tell us if the delivery is for a specific date or event
- Contact us quickly if the address or phone number needs correction
Colour Crush support
Delivery charges and order totals
Standard delivery £5, charged once per order however many items it contains. Delivery methods and the full total are shown again at checkout before the order is placed. Colour Crush does not add subscription or membership fees to normal product orders.
- Standard delivery £5 — a flat charge, not per item
- Review product prices, delivery charges, and totals before placing the order
- Delivery timing can vary by product type, artwork confirmation, quantity, and destination
- Contact support before ordering if a date-sensitive gift needs extra review