Colour Crush support
Information we collect
Colour Crush collects the information needed to process and support orders, including name, email, phone number, delivery address, product choices, customization notes, and uploaded artwork or photos.
- Order details are used to prepare, confirm, and deliver products
- Contact details are used for delivery, payment, and design confirmation
- Uploaded files are used only for the custom product or support request
Colour Crush support
How we use order information
We use customer information to complete checkout, confirm custom designs, coordinate card payment or bank transfer, provide support, prevent fraud, and improve the shopping experience.
- We do not sell customer personal information
- We may contact customers about active orders or support requests
- Payment proof should only be shared through official support channels
Colour Crush support
Service providers
We may share the minimum information required with delivery partners, payment providers, hosting providers, analytics tools, or support tools so the order and website can function.
- Courier partners may receive delivery name, address, and phone number
- Website systems may process checkout and catalog data
- Support messages are used to resolve customer requests
Colour Crush support
Cookies and analytics
We use Google Analytics to understand how visitors use this site; Google Analytics uses cookies to collect information such as pages visited, device type, and shopping events like product views, cart activity, checkout progress, and purchases. For visitors in the UK and Europe, Google Analytics runs without cookies. Our own store reports count product views, searches, and checkout steps without any visitor identifier.
How Google uses information from sites or apps that use its services- Names, email addresses, phone numbers, delivery addresses, customization notes, and uploaded artwork are not included in analytics
- Our own store reports do not create or store an identifier for you
- Essential cookies keep your cart, checkout, region, and sign-in working
Colour Crush support
Customer choices
Customers can contact Colour Crush to ask about their order information, correct delivery details, or request help with data related to an active order.
- Contact us at [email protected] for privacy questions
- Do not send sensitive card details through email, WhatsApp, or social messages
- Order records may be retained where needed for support, accounting, or legal reasons