Colour Crush support
Cash on delivery
Cash on delivery may be available for eligible orders. If your order needs personalization or extra confirmation, keep your contact details active after checkout.
- Use accurate phone and address details
- Confirm custom artwork or wording before dispatch
- Keep payment ready when the courier delivers
Colour Crush support
Manual bank transfer
For some orders, especially custom, event, or corporate gifting, manual bank transfer may be used after order confirmation.
- Place the order first so the details are recorded
- Wait for confirmation if the order needs artwork or quantity review
- Share payment proof only through official support channels
Colour Crush support
Custom and bulk order payments
Bulk orders, event favors, and corporate gifts may need confirmation before payment is finalized, especially when quantities, artwork, or delivery dates need review.
- Share quantity and deadline early
- Confirm design details before production
- Ask us before checkout if the order is large or urgent
Colour Crush support
Payment support
If payment status is unclear, contact us with your order number, checkout email, and any payment reference so we can help match the order.
- Do not send sensitive card details over messages
- Use your order email when contacting support
- Keep screenshots limited to payment proof and order context
Colour Crush support
No hidden subscription charges
Colour Crush sells individual products and custom gift orders. Normal product checkout does not include subscription charges, membership fees, or recurring billing.
- The product price and delivery charge are shown before order placement
- Custom, event, or bulk orders may need confirmation before production
- Contact support if any payment detail looks unclear before paying